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for Eldon Apartment
by Bill L, United States
"We loved our time in London and at Eldon. The location was terrific and the mews lane was very charming. Kensington is a wonderful place to stay, and the access to Gloucester Road, the tube, and the park was fantastic.
There were a few items that you may wish to address in the home:
- smell was musty and a bit unpleasant but we got used to it after a few days.
- master bedroom shower stopped up easily
- many issues connecting to Netflix
Also, we have greatly enjoyed the concierge service from Paris Perfect in the past and would have loved that for London as well - from booking tours to making restaurant reservations. There was a good bit more legwork for us for London, which was fine but we did love that service you offered Iï¿½m Paris.
Most tours we booked were very nice. Only one felt a waste of money - Tuesday, November 20 with Oliver Wilson. The private half day was meant to tour us through Tower of London, Tower Bridge, the Shard and Borough Market. Oliver was nice but offered minimal help other than escorting us part of the time. The Tower tour was really a brief introduction in a few of the buildings but otherwise self-guided; he left us for the driver to just drive across the Tower Bridge; met us at the Shard but didnï¿½t go up with us, waiting in the lobby; and then just dropped us at Borough Market without any tour of it. We spent about 600 pounds for his ï¿½tourï¿½ but all of us felt like it was a complete waste of money. And part of the reason we booked it was to avoid line times at the Tower - which it turns out, wouldnï¿½t have been possible anyway. Thankfully, the lines were minimal the day we went. Again, he was nice enough, but very difficult to hear and we felt his service was a waste of money. Otherwise, other tours were good.
Hope this feedback is helpful. Thanks for another ï¿½perfectï¿½ trip!"
Bill L, Georgia, United States