London Apartment Guest Reviews

Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.

London Apartment Guest Reviews
 
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Cavendish

Cavendish

"Our experience with London Perfect was absolutely perfect! From the very first email, we were impressed with their communication, professionalism, and desire to ensure that our pre, during, and post experience was ideal. We would email the office and get a swift response each time. We had an exceptionally positive experience with them and would highly recommend them to others looking for quality accommodations in lovely neighborhoods.

My family of four, with two children ages 14 and 11, spent a week in South Kensington at the Cavendish apartment. This neighborhood was ideal for us; we could walk in any direction to dozens of great shops, restaurants, and cafes. The Cavendish is less than a five-minute, flat walk to the South Kensington underground station. We always felt safe in this upscale, less-frenetic neighborhood. We gave a $100 deposit for the key to the private garden across the street; it was a very pretty park to stroll through and relax. My son wished he could play catch there and soon realized it wasn't that kind of park.

The Cavendish is on the top floor of its building. You could either climb the stairs or take the tiny elevator. Upon entering the apartment, you're immediately greeted by a bright, charming, and inviting space. The living room is comfortable and cozy. London Perfect graciously allowed us to check in around 7:30 a.m.; we were fortunate there were no guests the night before we arrived. We used the recommended car service and were picked up at Heathrow. Our driver was friendly and personable. As he drove, he gave us information and told us stories about what we could do at the places we passed. He took us up to the apartment, where we were later met by Sax from London Perfect. Sax went through how to operate the appliances, unlock all the windows, etc. It was warm our first day and I thought it would be an uncomfortable week without air conditioning, but the fans and opened windows cooled it down nicely. Once the weather cooled down, the beautiful cross breeze kept the apartment at a perfect temperature. We loved relaxing on the little balcony at night, where, if you leaned just the right way, you could see what we think was the London Eye. We were happy to have a washer/dryer, and we appreciated the items provided by London Perfect to get us started. They gave us, in order of importance, a bottle of champagne:), milk, orange juice, tea, biscuits, and Nespresso pods. We were able to walk to a market to get what we wanted for the week. The kitchen is adorable in its mini-ness; I wouldn't want to cook a grand meal in it; it was perfect for our purposes- breakfast, take away dinners, and snacks. If you are someone who requires great luxury, this apartment may not be right for you. It looks more lived in than it does in the pictures. We loved that about it. The towels are three-star-hotel-like. We should have asked for more towels early in the week- we just never got around to it. We found one outlet near a mirror, and that was in the second bedroom. If there was one in the master bath, we missed it.

I accidentally left my son's new London sweatshirt in the dryer at the flat. London Perfect kindly and promptly mailed it to me in the U.S.

We absolutely loved our stay in this flat and would love to return. We also will absolutely work with London Perfect again. As soon as we returned home, we began looking at the apartments they manage in other cities around the world. We had a wonderful week and wish we were still there!"

Jessica Margiotta, United States

Churchill

Churchill

"We had a wonderful time, everything was perfect.
The location and size of apartment couldn't have been better. There was three of us, we had plenty of space.
Proximity to the tube, grocery and restaurants was so easy!
Staff couldn't have been better, so helpful and responsive!"

Jean wilson, United States

Portland

Portland

"We spent a wonderful time at Portland apartment. The apartment is lovely and very well located!! We love Chelsea and it surroundings. Above We were blessed with sunny and warm weather!!! We will definitely stay at Portland next trip to London! The greeters were very kind and helpful.
thank you London perfect team!! See you next time!"

Carolina Teleki, Chile

Austen

Austen

"We stayed at this beautiful flat during Holy week. This flat provided a quiet oasis from the huge crowds at the tourist sites during the holiday week. The photos are very accurate, as this was a bright and comfortable flat for our family of 4. The courtyard gardens were lovely with the Spring flowers, and that apartment is well-located, as it is halfway between the Notting Hill Gate and Kensington High Street tube stops, so it was easy to get to virtually all of the normal tourist destinations. There are plenty of restaurants, pubs, pastry shops, and markets within walking distance. It was also nice to be so close to Kensington Palace and Gardens and Hyde Park, which provide nice opportunities for long strolls or jogs, and we were able to walk to Royal Albert Hall one night for a concert."

Dale Hausman, United States

Hamilton

Hamilton

"Well maintained and convenient. A little far from central London. We choose this apartment as is handicapped accessible. Would be good to have guide to London bus system. We really enjoyed our stay and Very helpful to have someone to introduce us to apartment and show us how things worked. Recommend London Perfect."

Susan GlendaWinson, United States

Hamilton

Hamilton

"Had a wonderful stay, and very much enjoyed the London Spring!"

Kyle and Allison, United States

Churchill

Churchill

"My two daughters (ages 9 and 12) and I had an absolutely delightful stay at London Perfect's Churhchill property. The property was immaculate albeit small. But, it has lovely character and is very well maintainted. The greeter was thorough and provided very helpful information. He also responded promptly to my email when I had a couple of questions about operating the master bedroom television. The concierge was also incredibly responsive when we asked questions about recommended restaurants, etc. The neighborhood is absolutely adorable. We strolled and explored nearby stores and restaurants everyday. I'd definitely recommend Churchill for a small family."

Shenia Kirkland, United States

Cavendish

Cavendish

"We enjoyed a 'perfect' 6 night stay at Cavendish. The flat is very clean, comfortable and spacious and located on a gorgeous square minutes from the south kensington tube station. We can't wait to come back! Thank you London Perfect for ensuring our stay was truly 'perfect'."

Catherine Lewis, Canada

Gladstone

Gladstone

"Our experience at Gladstone (March 1 through 29) was just as we anticipated, and expected. Your service and the apartment were excellent. No complaints. We will highly recommend your company and the Gladstone apartment !"

Don & Joanne Popeck, United States

The Queensgate Studio Loft

The Queensgate Studio Loft

"Great location, close to Hyde Park, V&A, Gloucester Road tube station (buy the Oyster card!). Many attractions are within walking distance. Enjoy a nice walk to Buckingham Palace, etc. via Hyde Park. Near several embassies, universities, safe to walk at night.

First floor, easy in and out; no view, a bit of street noise but subsides at night. Stairs to bedroom were only used when we went to bed, so no issue and a good muscle stretch.

No spices, etc. beyond salt/pepper. We were there five nights and didn't cook dinner once though. Made breakfasts. Nepresso and Bodum coffee maker; electric water. London Perfect equips you with some coffee pods, coffee, tea, jam and some nice welcoming items in the fridge. Easy grocery shopping at tube or walk to Whole Foods.

The greeter, in our case, Daniel, is there to welcome you and explain everything, give you ideas, etc.

We hit most of the 'triple triangles' on Rick Steve's list in four full days (there was a copy of the detailed Rick Steve's London in the flat). There's also a great map hanging on the wall, more London books, DVDs.

Lushi drove us from/to airport; was well worth the cost.
We were very pleased with the unit and will definitely be returning!"

Jacqueline and Charles Feerick, United States

Russell

Russell

"We had a wonderful time in London & loved staying at the Russell. Perfect flat & terrific location. We ate at Da Mario's & Gloucester Arms. Both were great! Also picked up food for breakfast at Sainsbury's down the street. (And they had a Starbucks too!)
If you have time, we would suggest taking the train to Bath. Absolutely beautiful! We enjoyed the bus tour of London but later came across BB's bakery near Trafalgar Sq & found that they serve afternoon tea on a vintage double decker bus. It looked so amazing that we wish we could have done it. bbbakery.co.uk - Check it out!

Camden Lock Market was crazy but fun. Get there early. We arrived at 10:00 on a Saturday & it was busy by 11:30. Also enjoyed tea at the Cellarium next to Westminster Abbey, Go after noon to eat upstairs.

Etc, etc! We enjoyed all the sites!"

The Thornburns, United States

Churchill

Churchill

"We had a wonderful stay in London at the Churchill apartment. London Perfect stocked a few staples in the refrigerator for us which was really nice. They also had a greeter meet us at the apartment which was a very nice feature. He was very engaging and gave us some suggestions as to neighborhood finds.
I will definitely use London Perfect in the future whether in London or Paris or other cities."

Layne Gray, United States

Leicester

Leicester

"London Perfect runs a first class operation. Used Lushi their limo company. On time with terrific sedans. Flat was better than advertised. Super clean and well provisioned. Administrative matters well automated. will definitely use them again."

robert walters, United States

The Walton

The Walton

"My family and I stayed at the Walton at the end of December. We loved the location-close to Sloane Square and South Kensington tube stations. We loved the fact that we had so much more space than a hotel room. The place is beautifully decorated. Very quiet at night as well. It is a 4-level home so if you don't like steps this might not be for you. Would definitely stay here again."

Teresa Yang, United States

Victoria

Victoria

"The Victoria is a fabulous place to spend your London holiday! We found the apartment/home to meet our needs and more. It is beautiful, well appointed and the service by the London team fantastic. Can't wait to return!"

Anna Foster, United States

Christchurch

Christchurch

"The flat was pretty much perfect for our 10-day stay. It is spacious, one of the best-equipped kitchens we have experienced, nicely decorated and comfortable. The location is excellent with good local restaurants and pubs, easy to get to the bus or tube and is a very short walk to King's Road with all it has to offer - plus the Tesco Express on the corner is a life-saver. This experience went a long way to making it one of our best London holidays (the wonderful concerts we attended were, of course, our highlight). As we have experienced with Paris Perfect, the attention by your staff both before and during our stay was very much appreciated."

Georgianne Reitz, United States

Gladstone

Gladstone

"This was our first time using rental property during our vacation and it has been a great experience. The London Perfect did a great job making the process an smooth one.

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Alfa B, United States

Gladstone

Gladstone

"We had a really wonderful stay in the Gladstone apartment. We were 2 couples traveling together, spending a week in London, and the Gladstone was a perfect choice for us. The apartment is very modern and very well maintained, and extremely well appointed. After several weeks in hotels, we really enjoyed our stay in the Gladstone!
The apartment was very thoughtfully appointed, with everything we could possibly need for a comfortable stay. We also really appreciated the welcome basket, which had basics like tea, sugar, milk, etc as well as several goodies. The dishwasher had detergent tablets, and the washer did too. Unlike some places we have stayed, we did not need to run out for some basic things, but could just settle in and enjoy ourselves!
The 2 bedrooms had lots of closet space, and while not huge, were extremely comfortable, as well as tastefully decorated.
We really enjoyed our stay and the service, and would recommend London Perfect and the Gladstone apartment to anyone!"

paulette altmaier, United States

The Queensgate Studio Loft

The Queensgate Studio Loft

"This is our second time working with London Perfect and the service and quality are as perfect as our first trip. From the smile and professionalism of Lushi who greeted us at the airport and took us into London, to the warmth and hospitality of staff who prepared Queensgate beautifully, to the informative introduction of our greeter who pointed out all the features of Queensgate, our London stay over the Xmas holidays was wonderful. Queensgate is a relaxing retreat during busy days of exploring London. The studio is conveniently located close to museums, Kensington Park, Gloucester underground station (although we as a family of four took Uber everywhere); Waitrose supermarket (look for the daily reduced items), and restaurants on Gloucester Street (try Memories of India). The flat is perfect for a couple looking for a romantic hideaway; yet also comfortable for a petite family. We thoroughly enjoyed the tranquility and safety of South Kensington and will stay again and recommend this flat and other similar London Perfect properties in this area. Thank you London Perfect!
The Chen Family, New York City"

Katherine Chen, United States

Hornton

Hornton

"Our family of four found the Hornton apartment to be wonderfully comfortable. The location is perfectly situated in a quiet neighborhood, close to Hyde Park, the tube, and an array of yummy restaurants (plus Whole Foods is just a short walk away). Our favorite place in the apartment was the cozy living-room with fire place. The bedrooms are well sized and beautiful with high quality bedding. The bathrooms are modern and the hot water is HOT! The kitchen was stocked with all that we needed to prepare our own meals in the apartment."

Megan Morris, United States

Salisbury

Salisbury

"Fabulous Christmas holiday in fabulous London! The Salisbury was superb...both elegant and cozy. So convenient to two tubes, shops, restaurants and cafes, and museums. And our hosts were more than helpful and extremely attentive. Absolutely 5 stars!"

Joe Webster, Canada