London Apartment Guest Reviews
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
"The Pelham apartment was a great home base for our family to explore London over the holidays. Terrific location, comfortable beds, stylish & modern decor. They even decorated the place for the holidays which we enjoyed. Felt very safe in the building and neighborhood. There were a couple minor issues at the outset but they were very responsive and the representative who helped out us could not have been nicer or more more helpful. Highly recommend The Pelham apartment, London Perfect and their partner Lushi Taxis who transported us to and from Heathrow."
Kelly P., United States
"We stayed in this delightful and very comfortable two-floor flat in December and can highly recommend it. The location is splendid. I will say that we were concerned at first because of the seeming distance (really only about 10 minutes away) of the Sloan Square tube stop, but we found the buses on King Road wonderfully handy and often took them into central London rather than changing. Make sure your greeter fully explains the kitchen and heating system which were a bit "foreign" to us. Handy Tesco Express nearby."
Linda Lyons, United States
"We had a wonderful stay over Christmas at this well-positioned property. We booked over a year in advance and throughout that time the communication with London Perfect, the team that manages this property, was excellent. They were very professional, courteous, and comprehensive.
The house is in South Kensington, a very upscale, understated, quiet area where a lot of embassies are located. It's an easy 10 minute walk to the Gloucester tube station.
The home was well appointed and very comfortable. The beds were a bit hard but the linens were nice. There was a problem with the TV that took a day to fix and also a drainage issue with the shower that we reported so it could be addressed. There was lots of hot water and the space was well designed. Even though there was the 3rd bedroom with twin beds for our 12 year old, he loved sleeping in the perch up on the 3rd floor. It's not a full room per se, but more like a comfy cubby that he loved and felt was his own hideaway.
The space looks larger in the photos and I have found this to be true of most HomeAway/Air BnB rentals. There was a small Christmas tree (very sweet and really helped set the holiday ambiance) and cozy blankets. The dishwasher worked well but the washer and dryer took longer to complete cycles than we were accustomed to.
The pub next door, The Queen's Arms, is not to be missed! The manager and employees are incredibly friendly and the pub itself is as authentic and off the tourist path as you can get. Also, the noise from the pub quiets down early and didn't interfere with our rest.
We did use Lushi, the driver recommended through London Perfect, and we were very pleased that we did. Like London Perfect itself, Lushi was easy to communicate with, prompt, and very professional. It was so nice after getting in from a trans-Atlantic flight to have someone meet us and bring us to the house. Also, the prices were comparable to a cab and there was so much more provided in service in terms of meeting us at the arrival area.
London Perfect emailed us with a neighborhood guide that was *very* comprehensive and helpful. Definitely take the time to study this before you go.
This was a fabulous trip that was successfully facilitated by this lovely home and London Perfect. Although there were some quirks as mentioned above, they were more than made up for by positives. We are glad we stayed at the Middleton."
Leanna, United States
"Amazing apartment. Great location. We had a fantastic stay. We would definitely recommend London Perfect. Thanks for everything."
Judi Pettingill, Australia
"Salisbury is a very good one bedroom apartment near Gloucester Road station. The front room is lovely and the bedroom is out the back, away from any road noise."
Ian Campbell, Australia
"My wife and I came to London for a 6 day stay for a vacation. We wanted to be close to a tube stop in a nice neighborhood without spending a fortune. The Queensgate Studio flat met all of our criteria. In South Kensington within a 5 minute walk to the Gloucester tube stop (Circle, District and Picadilly lines) which can get you anywhere within London. We were picked up at the airport by Lushi (highly recommend) and brought directly to the flat where we were met and given a tour to make sure we knew where everything was and how it all worked. The flat is lovely - not big - but quite sufficient for two adults - I would not recommend fitting anymore people into this flat. We were able to go shopping locally (around the corner) and buy some food items to make breakfast almost every morning in the flat before we started our busy days. They are kind enough to start you off with some milk, OJ, coffee, and most importantly, a bottle of bubbly!! The steps up to the loft (where the bed is located) took some getting used to - would definitely not recommend this for older individuals or those with issues climbing stairs. Overall, we would definitely stay here again - great location!"
Steven Zweibel, United States
"What a delight for four adults out and about in London! A very short block to the South Kensington tube stop, charming neighborhood, and delightful apartment set-up. Plenty of space and nice and cozy to come back to each evening. The elevator building and the few additional steps at the front of the building and to our flat were very easy for us seniors to navigate. Full size washer and dryer were not used, but nice to have. Very comfortable place to stay, we are planning our return trip soon!"
Mary Arzt, United States
"We were one of the first guests to stay in Gordon and we're absolutely delighted! The apartment has been completely remodelled and is beautifully decorated and spotlessly clean. The location is picture perfect in Kensington, so close to Kensington Palace and the excellent restaurants and shops. We loved the nearby Wholefoods store which enabled us to purchase gourmet groceries and enjoy a home cooked meals. London Perfect recommended Launceston Place restaurant for our wedding anniversary dinner and it was certainly the highlight of our European trip. The team were extremely efficient and it was great to know that we had someone we could call if there was a problem. We can't wait to come back!"
Kylie Chandler, Australia
"Great location in Chelsea. Very quiet and private. This is the second time we have used London Perfect and have loved each flat and stay!"
Gail Paulsen, United States
"It was located in a great area, appreciated all the concern and care. Beds were so comfortable, didn't eat there, but amenities were wonderful."
Diana J, United States
"The Victoria is an amazing property. It is spacious and luxuriously appointed, and the location is superior for major London sightseeing (major museums are nearby, and Kensington Garden is just up the road). I was there with three girlfriends, and the apartment was perfect for us. It would also be fabulous for multiple couples or for a family. The kitchen is very large and opens into the breakfast room with a large table and several plush armchairs. We congregated there for breakfasts and for the evening nightcap over which we de-briefed our day. There is also a very nice living room and a small but lovely courtyard patio, perfect for enjoying a pre-dinner glass of wine or morning coffee.
The four bedrooms are lovely, with varying degrees of storage. The master is simply gorgeous, with a huge bathroom and walk-in closet with a safe for valuables. The other room on the second floor (that's American; in England it's the first floor because the ground floor is, well, the ground floor not the first floor) has bunk beds. I slept in the bottom bunk and it was very comfortable. It would not be good for an elderly person, though, because it is high and there is a protruding wooden slab that made mounting and dismounting a bit awkward. The bathroom is fabulous, though, with the only tub in the house. On the third floor, there are 2 bedrooms each with a queen bed, and each is beautiful. The built-in closets, shelving, and drawers throughout the house are very well done.
I have stayed in LondonPerfect's sister company ParisPerfect's flats in Paris. In both locales, the attention to detail and customer service are outstanding. We also used Lushi Chauffeurs, recommended by LondonPerfect, and appreciate that company's responsiveness and service.
The Victoria is an exquisite accommodation that I highly recommend."
Sabrina DiMichele, United States
"My stay at the Cornwall was perfect. I had a few unexpected personal requests and the staff accommodated me quickly and with thoughtfulness. Lushi, the driver was excellent. Location ideal for dining, walking and the tube. Thank you!"
Dianne Carlbeck, Canada
"What a wonderful apartment this was to come back to throughout our stay! Convenient and quiet location, and friendly neighbours that we barely saw. We arrived very early in the morning, and had been resigned to waiting at a cafe for a few hours until we could get the keys for the apartment. However the staff were in touch as soon as we arrived, and our greeter was able to meet us at the apartment straight away. He was very friendly, and showed us around the lovely apartment while giving us lots of very useful information for our stay. The welcome touches of coffees, jams, juice and prosecco were very much appreciated, and made the whole stay that much nicer. Could not have asked or hoped for better accommodation or more helpful staff!"
Jessica, UK
"We spent 6 days here with our 2 adult sons and had a fabulous time! The neighborhood was beautiful, with great shops and a speciality grocery store just a block away. There were 3 excellent restaurants only a bock away The Tube was 12 minutes away and the Victoria and Albert Museum just a few steps away. The local pub right next door was so much fun and always crowded! They won't allow outdoor drinking after 9:00 pm so it was always quiet.
Your staff was very attentive. Whenever we called with a problem (light burned out) they responded immediately! Everyone was very nice and very helpful. We have never had a flat before and this was the ideal way to be with the family!!"
Connie Yonan, United States
"The Victoria is a beautiful three story house on a lovely street in Kensington. It may be even prettier than the pictures. Four of us had a wonderful and comfortable stay there. We especially enjoyed the neighborhood with the nice assortment of restaurants, grocery stores, etc. The house truly made our London stay amazing!"
Cindy Snell, United States
"The Queensgate apt. was lovely. The perfect location for a London stay. The painted ceilings in particular were a beautiful surprise. I am always impressed with the carefully thought out detail put into each apartment. I have high standards for accommodations and Paris/London Perfect has never disappointed me. Every place we have stayed has always felt like a home away from home. This is an excellent company that I would recommend to anyone looking for a great travel experience. What they offer from transportation, tours, information and accommodations, is top notch. Thank you for the effort that is put into creating all of this for all who are fortunate to discover it."
Donna Goodrich-Prasad, United States
"A great location in South Kensington. The apartment was very spacious with a great kitchen. It was hotter than we anticipated in London and the apartment was not air-conditioned. However, portable air-conditioners were provided which helped a lot and the apartment was located on the fourth floor so a lovely breeze came in later in the day with the windows opened. All in all, a very comfortable apartment."
Tamara Clegg, Australia
"This is the fifth apartment we have rented through the Paris/London/Italy Perfect family and we were very pleased with the Salisbury apartment. The Salisbury is in a great location near the Gloucester Road Tube station and many good restaurants. The apartment is quite roomy and had everything we needed for our stay. We dined at Launceston Place and had an outstanding dinner...one of the best meals ever. Also PAUL patisserie is amazing. We appreciate the services London Perfect provides, in particular the friendly greeter, Lushi driver, and welcome guide (however, it could be updated). Thank you for a great time in London."
Nancy Kotchko, United States
"We wanted to extend our thanks for another 'perfect' stay with LP. We are never disappointed with Paris Perfect and now London Perfect. Thank you so much for being such a quality company. Every detail is thought of and available. It is wonderful to have a clean safe and tasteful home away from home when we travel.
Until next time....our thanks and appreciation."
Donna & Vibhay P, United States
"We very much enjoyed our stay in flat #7. We are a family of 5 and this apartment was perfect for us. Out location was perfect too! We enjoyed Tony's Kitchen in Chelsea, just a short walk from the apartment. It was amazing for breakfast. We all loved the Saatchi Gallery just down the street from us. Besides some minor construction noise, honestly we needed it to rally in the morning, this apartment was the perfect home away from home!"
The Scott Family, United States
"We just had the best family vacation ever! The city of London was amazing, the weather was perfect (only 1/2 hour of rain in nine days) and the cozy Churchill apartment was "London Perfect". What a great location in Chelsea, just a short walk to the West Brompton or Earl's Court stations. The ideal size for my wife and our two boys. Beautifully decorated, very "English". Lushi transportation service to and from the airport was spot on and Sax did a super job with our orientation. We can't say enough about London Perfect. The communication and treatment from your staff was excellent. We'll be back to London and will definitely be back at the Churchill. Thanks again for helping to make our trip truly memorable!
Steve, Sandra, Spencer & Parker Olson
Minneapolis, MN"
Steve and Sandra Olson, United States