London Apartment Guest Reviews
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
"When we arrived we were greeted very nicely, the flat was very beautiful, it was like a 5-star hotel. And the area in Chelsea was great. I'm so happy with my experience.
Thank you so much, I will recommend this to anyone who comes to London!
"
Stanislas Borsik, France
"Perfect for 5! A gorgeous and cheerful place to stay in the heart of Kensington. This is a great flat, I visited with my wife and two teenage daughters. There was plenty of space and the amenities were great. It's in an excellent location - I highly recommend it."
Brad Hudson
"We had a wonderful time, felt very much at home in the lovely Kensington neighborhood! London Perfect thought of everything, the apartment was well stocked for our arrival, and the team was very helpful every step of the way. Our greeter made sure we knew where to find everything in the apartment, and provided spot-on recommendations for neighborhood restaurants. The apartment was very spacious for our family of four. Our daughter loved the color and treatment of her bedroom walls, and wants to replicate it in her NYC apartment! Look forward to a return London visit within the year."
David and Lucy Erickson, United States
"We had a great stay in the Austen apartment. Perfect warmly welcomed us to London and to the apartment, and the experience went smoothly from there. The apartment is great, perfect for a family of four. It is well furnished, has everything you would need for a week's stay, and is located in a fantastic part of Kensington. We highly recommend it!"
David Whitelaw, United States
"The apartment was perfect for our needs. We rented previously from London Perfect and they did not disappoint. Everything was very well organized from our arrival to our departure 10 days later. The location of the flat is great - close to shopping, the tube and, of course, Portobello Road.
The beds were comfortable and the flat is bright and cheerful. The building is quiet but the sounds of life hum outside.
I would not hesitate to recommend this flat or the services of London Perfect!"
Catherine Greene, United States
"We've stayed in many London Perfect flats, and they've all been wonderful. The Victoria was no exception. The flat is beautiful and comfortable, and the Kensington location is perfect. Thanks for a great stay!"
Judy Paul, United States
"The Eldon was wonderful! The neighborhood is VERY nice and the Eldon is a 5-minute walk from Kensington Park, Gloucester Road tube station, Waitrose grocery store, and Kensington High Street. The Eldon is lovely and more than accommodated our family of 3. We loved having 2 showers, laundry, and a TV in every bedroom. The full kitchen was great and we went to Waitrose nearly every day coming home from the station. There are several excellent restaurants in the neighborhood and the neighborhood is very quiet. The wall bordering the church across the mews was being worked on while we were there but we never noticed the workers, they made no noise. We had our driver take us to the Eldon from Heathrow and back at the end of our stay. He is prompt and drives a very nice car. It was so nice to get off our red-eye flight and have him waiting at baggage. Our greeter welcomed us at the Eldon and then touched base again via email the next day and midway during our stay. She was excellent and thorough. I liked that the house was stocked with everything we needed: dishwasher soap, laundry soap, paper towels, toiletries, hairdryer. The trick for charging your iPhone if you don't have an international charger: use the USB port on the clock radio with your cord! We will definitely stay at a London Perfect property again."
Stephanie Schmidt, United States
"We absolutely loved this apartment from the moment we pulled up to the quaint neighborhood off Kensington Church Street. The location was perfect. It was quiet but so close to Kensington High Street we could walk to grab groceries or a pint at the local pub. Hyde Park and Kensington Palace are within walking distance and a great way to spend the afternoon. The apartment itself was beautiful and we appreciated the champagne, tea, biscuits, coffee, orange juice, milk, and eggs, that were left along with other goodies. We loved the way the front room was set up for our kids and the towels and bedding provided was excellent - this is not always the case when you rent apartments. The apartment had toiletries and kitchen items, so we did not have to purchase these. There was a greeter waiting for us when we arrived and we also used the car service which I recommend. We all loved this apartment and could not wait to get back and relax after a day of sightseeing. We also loved the eating nook - next to a large window, near the living room where we had breakfast. With the windows open and you could hear the church bells. There is a dishwasher, washer, and dryer - that is a bonus. There are many cute tea shops in the area and it was the perfect spot to walk and explore. We will definitely use your company again for our next adventure."
Cindy DeCredico, United States
"We enjoyed our stay at The Walton immensely and greatly appreciated all the assistance that we received from the London Perfect team while we were there. The apartment itself is gorgeous and full of impressive art. It is in a wonderful location, easily walkable to anything one might need, and within a beautiful and vibrant neighborhood.
Being from the States we had an electrical mishap which was quickly and efficiently addressed by the London Perfect staff, who also helped us quickly put together a private driving tour and answered all our questions immediately and helpfully during the course of our stay. London Perfect really does make navigating a different country much easier, we highly recommend, especially after using their Paris Perfect branch as well!"
Emily Raymond, United States
"The flat we stayed was absolutely perfect for our family. The location was superb. We would highly recommend this location and this home away from home!"
G Connell, United States
"I have stayed in several London Perfect flats and this is definitely my favorite. The front room is so light and airy, artistically appointed, and comfortable - great place for drinking coffee and writing. The bed is comfy and the flat has all the amenities. I highly recommend staying here if you have the chance!"
Angela Minton, United States
"If you want to experience what it is to live in Kensington, look no further. The apartment is has all the modern amenities, yet the look and feel are timeless. It is ideally located if you want to explore the surrounding neighborhoods, and if you are up to sightseeing or business, the walk to the nearest tube station is just 3 minutes."
Slav S, United States
"We have been visiting London annually for more than 20 years and the Gordon apartment is the best place we have stayed. The London and Paris Perfect apartments, are always beautiful, well-located, and supported effectively 'round the clock by the attentive staff of London Perfect. The Gordon is in a beautiful quiet mews between Kensington High Street and Kensington Church Street with lovely unobstructed views of the shops in the lane and the local church. Our flight arrived late, which was no challenge for the staff, who got us in, arranged for a meeting the next day to introduce us to the apartment and its amenities (including fresh milk and juice in the fridge, along with a stocked coffee machine). The excellent restaurant at the foot of the lane is open late for dinner and early for breakfast. The apartment's eco-friendly washer/dryer allowed us to be efficient in our packing. We will definitely stay there again."
Terry V, United States
"My husband and I thoroughly enjoyed our stay at this cozy and welcoming mews home. The location is exceptional. We loved walking to the various local restaurants, Harrod's and especially enjoyed Coco Momo. Partridge's, a charming small market is a short walk away with wonderful baked goods, delicious cheeses and take out items. Although Middleton is next door to a small pub, there is little noise in the street during the early evening hours.
The house has a well-stocked kitchen, a comfortable living area, peaceful and nicely decorated bedrooms and updated bathrooms - one with a great shower. The home is within easy walking distance to Kensington Palace and the Victoria and Albert Museum. We also appreciated using the drivers who met us at the airport and picked us up for the return flight. This is the second time I have used London Perfect and I remain a true fan. Renting a home can be stressful, London Perfect makes it a pleasure."
Janet P. Smith, United States
"Fabulous accommodation. Well appointed and comfortable. Conveniently located. Neighborhood had wonderful restaurants."
Phyllis Nova, United States
"Delightful space and wonderfully efficient. Loved the neighborhood. Shall stay there again."
Doris gwyn btoyles, United States
"Our stay at The Gordon was the highlight of our most recent journey to London. Perfectly positioned in our favorite part of Kensington, the apartment was spotless, comfortable and quiet. We loved the hip, elegant decor, and the easy access to the Tube station and parks. The London Perfect team was very responsive and always gracious. Not only do we highly recommend the service, we'll most certainly make use of it again on a future trip to the city."
Debra Bokur and James Rawsthorne, United States
"Stayed here with one adult and two children. It worked out great for us. Super location and fabulous to have a kitchen. The staff was lovely and helpful anytime we needed anything."
Kim Hibsch, Saudi Arabia
"The Pelham apartment was a great home base for our family to explore London over the holidays. Terrific location, comfortable beds, stylish & modern decor. They even decorated the place for the holidays which we enjoyed. Felt very safe in the building and neighborhood. There were a couple minor issues at the outset but they were very responsive and the representative who helped out us could not have been nicer or more more helpful. Highly recommend The Pelham apartment, London Perfect and their partner Lushi Taxis who transported us to and from Heathrow."
Kelly P., United States
"We stayed in this delightful and very comfortable two-floor flat in December and can highly recommend it. The location is splendid. I will say that we were concerned at first because of the seeming distance (really only about 10 minutes away) of the Sloan Square tube stop, but we found the buses on King Road wonderfully handy and often took them into central London rather than changing. Make sure your greeter fully explains the kitchen and heating system which were a bit "foreign" to us. Handy Tesco Express nearby."
Linda Lyons, United States
"We had a wonderful stay over Christmas at this well-positioned property. We booked over a year in advance and throughout that time the communication with London Perfect, the team that manages this property, was excellent. They were very professional, courteous, and comprehensive.
The house is in South Kensington, a very upscale, understated, quiet area where a lot of embassies are located. It's an easy 10 minute walk to the Gloucester tube station.
The home was well appointed and very comfortable. The beds were a bit hard but the linens were nice. There was a problem with the TV that took a day to fix and also a drainage issue with the shower that we reported so it could be addressed. There was lots of hot water and the space was well designed. Even though there was the 3rd bedroom with twin beds for our 12 year old, he loved sleeping in the perch up on the 3rd floor. It's not a full room per se, but more like a comfy cubby that he loved and felt was his own hideaway.
The space looks larger in the photos and I have found this to be true of most HomeAway/Air BnB rentals. There was a small Christmas tree (very sweet and really helped set the holiday ambiance) and cozy blankets. The dishwasher worked well but the washer and dryer took longer to complete cycles than we were accustomed to.
The pub next door, The Queen's Arms, is not to be missed! The manager and employees are incredibly friendly and the pub itself is as authentic and off the tourist path as you can get. Also, the noise from the pub quiets down early and didn't interfere with our rest.
We did use Lushi, the driver recommended through London Perfect, and we were very pleased that we did. Like London Perfect itself, Lushi was easy to communicate with, prompt, and very professional. It was so nice after getting in from a trans-Atlantic flight to have someone meet us and bring us to the house. Also, the prices were comparable to a cab and there was so much more provided in service in terms of meeting us at the arrival area.
London Perfect emailed us with a neighborhood guide that was *very* comprehensive and helpful. Definitely take the time to study this before you go.
This was a fabulous trip that was successfully facilitated by this lovely home and London Perfect. Although there were some quirks as mentioned above, they were more than made up for by positives. We are glad we stayed at the Middleton."
Leanna, United States