London Apartment Guest Reviews
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
"We thought this house was perfectly situated - next-door to a pub, set in a beautiful neighborhood and a direct metro ride to Westminster and the City of London. It was also perfect for our family of 5."
Pam N, United States
"We stayed at Pelham in Chelsea over Christmas holidays. The apartment is exactly as pictured, clean comfortable, with nice bedding; very safe with gated and double keyed entry. The flat is in a fabulous location. Lots of restaurants and shops right around the corner. Cabs are numerous on Kings Rd. and we never waited over a minute or two for one. The check in was efficient and welcoming. We received welcome treats and even a Christmas goody a few days before Christmas day. The office staff were extremely helpful in helping us track down some tickets to a football game we had ordered, they truly went above and beyond to patiently help us. We have rented through London Perfect before and will definitely use them again-maybe in Paris next time!! Reliable, helpful, and the concierge services of a five-star hotel but with the comfort and space of a home!"
Laura F, United States
"Loved the convenience of the central location. Very Pleasant and nicely appointed place, would definitely recommend it, its very efficient and cozy."
Francisco G, US
"Great experience! We were picked up at the airport and I would strongly suggest you use this service. That way your driver can time your arrival with the agent to welcome and explain how everything works in flat. It was quite comfortable and we certainly loved the location. A full ten minute walk to the Sloane Square tube, but a lovely neighborhood and very safe. It was nice to have a washing machine in the flat, but remember it is very European and not like American appliances. Wash was fine, but it took three cycles to dry our towels. A small inconvenience. It was very handy to have a Tesco right across the street. We were regulars for supplies and newspapers. I would also recommend the Gordon Ramsey restaurant across the street. There are two and we chose the casual one on the left. Fully booked on internet, but we stopped by and explained we were neighbors and of course, they found us a table. I would also recommend the restaurant next to the tube station. Same owners as our favorite, The Wolseley.
Would recommend this flat as it was all that was promised and the agency made it efficient and easy."
John G, United States
"The location was perfect and the living areas were nicely furnished and had everything we needed. The bathroom was quite big and worked well for us. However the bed was very soft, the sheets did not fit properly and were a polyester/cotton mix so not what we expected at all!"
Amanda B, Australia
"This is a charming comfortable apartment that is very well located off Kensington Church Street between the Notting Hill and Kensington High Street tube stops. There are shops and restaurants all around. The only thing to be aware of is that it is on the third floor (US) and there are many steps to walk up. I recommend it.
"
Linda L, United States
"Location, clean, big common area ,upgraded kitchen, our greeter. Great shopping and restaurants and great grocer nearby. The tube is a few blocks away but very easy to get to. I thought we had an en-suite with a bath shower and then a second bath. Both baths are across the hall one has a bath only the other a small shower. The 3rd bedroom is small and more for small children. In the Master we could hear the underground go by and it faces the street. Overall We have rented from London Perfect and Paris Perfect. I will rent from the “perfects†again great program. Thank you!"
Teri L, United States
"My family and I have had wonderful time in London and especially at your house. It is so nice, comfortable and stylish. Everything has been taken care with detail. From the booking to the arrival, information and care. THANK YOU. You are so professional. We will love to repeat the experience."
Vanessa A, AU
"It was perfect for us. Close to Portobello, pubs, restaurants and grocery stores. Also convenient for Tube Station. Flat is nicely furnished and well equipped. The welcome process was excellent. Shall be back!"
Laurence D, United States
"The flat was perfectly situated, just a short walk to High Street Kensington and near pubs, restaurants, shopping. It is well appointed and cozy. The great room in particular is sunny and comfortable, and the kitchen is just right. The only issue for us was the bedroom. Its windows are on the terrace/entry level of the building at eye level for people standing outside. That is solved by keeping the curtains and shades drawn at all time when in the flat. One side of the bed does not allow for much room to get in and out; it's right at the radiator and the windows. However, the London Perfect staff provide the very best service and attention which more than compensates for the bit of inconvenience described. I would not hesitate to rent apartments from London Perfect including the Gordon where we stayed."
Neal M, United States
"We had a wonderful stay. Apartment well equipped with all the essentials. Loved the high ceilings and fireplace."
Sue D, AU
"We had a wonderful time during our stay, The apartment is better than pictured - it is perfect. It is spacious so we were able to place our suitcases out the way, it was so cosy and is in the most perfect location. A beautiful way to finish our European Honeymoon. We will definitely be back!"
Andre S, AU
"The Danebury home was beautiful. It is perfectly situated on a quiet street in Notting Hill. The home was welcoming and comfortable with fully equipped kitchen, excellent bathrooms, and comfortable beds. The location could not have been better. We were less than 10 minute walk from 3 different underground stations and less than 10 minutes walk from the Princess Diana Playground which could not have been better for our 6 year old! As usual, London Perfect was a pleasure to work with from booking, meeting on arrival, and departure. We will certainly use London Perfect again on our next return to London."
Jonathan S, United States
"Highly recommend London Perfect. The flat was perfect!!! We loved being right in Chelsea."
Leslie O, US
"We loved our time in London and at Eldon. The location was terrific and the mews lane was very charming. Kensington is a wonderful place to stay, and the access to Gloucester Road, the tube, and the park was fantastic.
There were a few items that you may wish to address in the home:
- smell was musty and a bit unpleasant but we got used to it after a few days.
- master bedroom shower stopped up easily
- many issues connecting to Netflix
Also, we have greatly enjoyed the concierge service from Paris Perfect in the past and would have loved that for London as well - from booking tours to making restaurant reservations. There was a good bit more legwork for us for London, which was fine but we did love that service you offered I�m Paris.
Most tours we booked were very nice. Only one felt a waste of money - Tuesday, November 20 with Oliver Wilson. The private half day was meant to tour us through Tower of London, Tower Bridge, the Shard and Borough Market. Oliver was nice but offered minimal help other than escorting us part of the time. The Tower tour was really a brief introduction in a few of the buildings but otherwise self-guided; he left us for the driver to just drive across the Tower Bridge; met us at the Shard but didn�t go up with us, waiting in the lobby; and then just dropped us at Borough Market without any tour of it. We spent about 600 pounds for his �tour� but all of us felt like it was a complete waste of money. And part of the reason we booked it was to avoid line times at the Tower - which it turns out, wouldn�t have been possible anyway. Thankfully, the lines were minimal the day we went. Again, he was nice enough, but very difficult to hear and we felt his service was a waste of money. Otherwise, other tours were good.
Hope this feedback is helpful. Thanks for another �perfect� trip!"
Bill L, United States
"The flat was perfect, full of light, very clean.
We were two people and were very comfortable.
Location very convenient. I would definitely rent it again!"
Maria P I, Argentina
"We really enjoyed getting to know Chelsea - we now prefer it to Kensington - the scale is completely different - feels more like a neighborhood.
We have discovered during this week that the buses are the way to navigate London. Prior to this we have spent so much time underground - riding a bus you can actually experience London. The buses are spotless, frequent and comfortable.
Definitely ride the #11 to Liverpool Street and return the same way for an inexpensive overview of many neighborhoods.
Chelsea has all kinds of shops and places to eat or take out food.
We enjoyed the Surprise Pub - we loved the Chelsea Physic Garden and the cafe. We had a bad experience at Gordon Ramsey's Maze Grill - very poor to inedible food - don't go, there are too many better places.
The #11 and #49 buses are great - the #49 at Sydney Street and King's Road takes you a minute to South Kensington tube station - (the Sloane Sq station is not very useful).
We explored Chelsea and found much to admire."
Ann S, US
"Our stay in the Hamilton apartment was very pleasant. The size of the apartment is reasonable for 1 couple with generously-sized both kitchen and bathroom. Although it was late in the season for the garden, it would have been lovely to be able to use it in milder months. It is a nice touch to have a greeter and ours was very pleasant with many tips on exploring the neighbourhood. Chelsea is an excellent location with lots of shops on nearby Kings Road and Sloane Square. Wandering through the neighbourhood streets was very pleasant and interesting with several "hidden" pubs worth dining at. We had a very pleasant stay at the Hamilton."
Sherry E, Canada
"We loved every minute and can't wait to come back again soon."
Judy C, US
"We hope our repeated stays at Sloane speak for themselves. We love this flat….it works so well for us…great light, comfortable furniture and perfect location for our needs. AND, when things have gone wrong, London Perfect has been so responsive and on top of our needs. SO—all great."
Jane G, US
"Our stay was great. We will be booking again with you in 2019."
Toby M, CA