London Apartment Guest Reviews
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
"Perfect! Better than Perfect. Tastefully decorated, private, secure location. Our ten days in your lovely home will be cherished forever by our family. May in London is beautiful."
George S, Michigan, United States
""PERFECT". We had an amazing stay in London and the Victoria was a huge part of it. It was perfect for our family of 6 adults: beautiful home with plenty of bedrooms and bathrooms but also great gathering spaces for all of us to enjoy some quality time together at the end of every day, and a huge kitchen with all the conveniences. Wonderful location in a beautiful, quiet residential area but a quick walk to the tube station, shopping (including Boots and Waitrose!), restaurants, everything. We actually rescheduled our travel dates to stay at the Victoria and would do it again! Tip: Definitely schedule your airport pickup and return with Lushi... wouldn't do it any other way."
Louie S, TN, United States
"We really enjoyed the Austen apartment during our time in London. We decided to stay for 9 nights are we were grateful to have a comfortable place to stay. The location was perfect for our family. We were close to parks, the Tube and Whole Foods. My kids really enjoyed walking to Portabello Market. The Tube station has 2 lines that make it easy to maneuver around. The flat is on the 3rd floor but worth the walk up. The nicely decorated living space allowed us to spread out and entertain friends while we stayed. There is a beautiful garden area you can enjoy (access is around the corner). I would recommend this apartment to families visiting London. We felt like we got the true Londoner experience. The welcome guide, Will, was very helpful and made great suggestions on travelling around the city."
Wendy M, SC, United States
"We had a very enjoyable stay in the flat. The info booklet was very helpful and informative. It was full of tips on where to go, how to get there and even restaurants around the neighbourhood. The coffee, tea, cookies and jam together with the milk, orange juice and most especially the Cava were nice touches and certainly a nice surprise for us. It made us feel welcome. The beds were very comfortable and the towels luxurious. I really loved the heated floors in the bathrooms and also the heated towel stand. The toiletries especially the lotion were very appreciated too. Will, the greeter, was extremely pleasant and gave us a lot of insider tips on London and the app that he gave us helped us navigate our way around London using the bus. Larry the doorman was also professional and polite, very helpful and courteous. It was a delight to find out he was also from the Philippines. Well done also for the chauffeur service of Lushi. Overall, the whole package of Perfect London is just perfect and I will gladly recommend your company to my friends."
Helen G, Metro Manila, Philippines
"Our stay was wonderful, thank you."
Robert G, CA, United States
"We were a group of four families (Moms and kids) and chose this lovely property for its ability to provide enough beds and baths and gathering area. Even though there was a gorgeous front room/formal area, we were happy to spend our time after long days of exploring London in the kitchen area. We gathered around the large table, played games, and enjoyed the convenience of stocking our own snacks and drinks right there. Need a corkscrew? It's there. Need a can opener? It's there. This house is so well-stocked, it was like being home. Speaking of feeling at home, London Perfect asked if they could add anything to make our stay more comfortable and honestly, I couldn't think of anything we didn't have. It was truly like being at home and what a wonderful feeling when you're actually thousands of miles away. The neighborhood street is quiet in the evening and just a block away from conveniences like Starbucks, sandwich shops, delicious restaurants and Gloucester tube station. The home is well-appointed, the mattresses were very comfortable, generous storage and very clean. Any requests we had regarding any maintenance issues (top bedroom very warm one night in unusually warm weather for March) were met and we were able to adjust the room's temperature for the following nights. With all of us staying at a larger capacity home, we all had hot showers, which was great. Working with London Perfect was easy; they were very polite, helpful, and friendly. Lushi chauffeurs, their recommended transport service was reliable and fantastic to work with as well. Thank you London Perfect for a wonderful stay!"
Rachel M, Georgia, United States
"I recently had the pleasure of staying at Gordon for a few days. I was by myself, and a bit nervous to be in a big city that I did not know well. I was thrilled with Gordon's central location, lots of tube and bus connections nearby plus I could walk in Kensington Gardens every morning. I was a bit hesitant to stay in an apartment and not a hotel as I love to have early morning coffee in the breakfast room at my hotel, needless to say I was thrilled that my lovely greeter Ellen had stocked the apartment with everything I could need. The bed was like sleeping on a cloud. The only thing I would mention to other guests is that there are steps leading into the building and the step in and out of the tub was pretty high. Not a problem for me, but could be for some. Gordon will definitely be my home away from home next time I am in London."
Jennifer B, Paris, France
"We stayed in the Eldon with 4 adults and 2 children aged 10 and 8. The location of the apartment is great with good access to the tube and groceries/restaurants. The apartment is located on a beautiful mews and is very quiet. The kitchen is adequate for light cooking and dining table is tight but workable. The bedding was great. The bathrooms were fine. We did have problems with the dryer and it never did work right during our stay. They tried to fix it but issue was never resolved during our stay. With this exception, we can easily recommend this apartment for a future stay."
Dennis L, SC, United States
"The Austen in Kensington was a great place to stay. Located midway between Notting Hill and High Street Kensington tube stops, it was elegantly furnished, and had everything we needed. London Perfect staff were very responsive, and we'd highly recommend the flat and the agency."
Peggy & John G, VA, United States
"We loved the Cornwall apartment and especially the courtyard area. The apartment works for 4 people but really perfect for two. The street is beautiful and quiet, but close to several good pubs and cafes. Gloucester Road Tube Station is close be and convenient. We really enjoyed the apartment and would stay there again. The staff was very helpful in getting our bags stored on the first day while the apartment was being cleaned for our check in."
Denise A, GA, United States
"Great location and great overall stay for our family. Team at London Perfect were very good to work with (professional, courteous, etc.). The Victoria is an amazing house with plenty of bedrooms, bathrooms, kitchen, living room, etc.. Great location close to restaurants, shops, bars, coffee shops, etc. and 5 minute walk to the subway. Highly recommend."
Kevin W, Tennessee, United States
"Very much enjoyed our stay at the Walton. Location was upscale, very convenient to the tube, shopping and museums. The street was safe and quiet. Flat was filled with lovey art and had all the needs for cooking. Our greeter was friendly and helpful. Some minor repairs are recommended including peeling paint on the ceilings, light bulb replacements, broken tiles and delaminating kitchen cabinets."
Tracy H, canada, Canada
"The flat was lovely.....nicely decorated, comfortable, convenient location to shops and tube. Street was quiet. London Perfect responded immediately to fix a minor problem with the cooktop. Highly recommend them."
Carole G, CT, United States
"We had a wonderful Spring Break in London. Began our adventure staying in a hotel and then moved to London Perfect Eldon apartment for the majority of our stay. Everyone we dealt with at London Perfect were so helpful and thorough. Our stay was very comfortable and loved how peaceful and quiet being on the mew was. The kitchen was perfectly appointed, and we ate in 2 of the 4 nights. Bedrooms were very comfortable with beautiful linens and decor. The mattresses were a bit soft for our sleep preferences but that is a personal thing. Great Location to the Tube stations and great shopping and dining just a block away."
Molly P, US
"This is our third time using London/Paris Perfect and we would definitely continue to use when possible. Walton was a nice unit with plenty of space over four floors. Would not recommend for anyone who has trouble walking stairs but otherwise great. Everything inside the apartment was nice, clean and abundant. We enjoyed with mid-location between S. Kensington and Knightsbridge tube stops but others might find the 10-12 minute walk to each inconvenient. The only maintenance item you may want to look into is it is difficult to get the get out of the lock after opening the front door. London Perfect was staff was as always polite, responsive and helpful. The only mishap we had was there was still a link to the concierge service you previously offered. I used it to get football tickets and never heard back until we learned from one of the staff that it was no longer a service you offered. I believe you were trying to get all links to that service removed."
Michael J, MA, US
"Great apartment for the price. Very clean, great linens, everything you need is provided. Plenty of towels, dishes, etc. Very conveniently located, near restaurants and shops. Shower never got super hot. Can be a bit loud outside due to the pub."
Nabanita N, Georgia, United States
"High standard apartment in calm area and we could not have asked for anything more. We where 7 adult guys going for football and sightseeing. All of us are experienced travelers and agreed that this apartment was really nice. Not all loved the beds but it's almost always impossible to get that right. Two bathrooms and a nice living room. 7-10 minutes walk to groceries and underground. If you fly from Gatwick or Heathrow its in the right area of the city and only a few stops from Victoria or Paddington. Plenty of decent restaurants and pubs in the area as well."
Peter R, SE
"The Russell apartment was very comfortable and well appointed. The location is superb. Easily walkable to Kensington High Street, Hyde Park, Harrods and much more. The staff at London Perfect made sure we were well looked after. My family and I highly recommend them!!"
Lisa K, New York, United States
"The apartment was wonderful, with everything we need. All the people in London Perfect are very nice and helpful with everything you need. We will stay again in one of the apartments. Thank You LP!!"
Roberto F, Guatemala
"Nice, clean and cosy. Perfect for our extended family of 5 adults and 3 kids. Great location near grocers, tube, bus and Hyde park."
Gavin L, Malaysia
"Such a wonderful place with an amazing staff! We enjoyed the visit so much. Thank you!"
Kyle B, North Carolina, United States