London Apartment Guest Reviews
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
"Our family of four (9- and 11-year old kids) stayed in The Churchill for a week in March 2015. The kids liked their cozy bedroom, but note the apartment is quite small (all four of us could not be in the living room together at the same time, and the living room/kitchen/dining room are all together in a very small front room). Bathrooms were well appointed although, again, small. Nearest subway is Earl's Court, which is about a 15-minute walk -fine for us although those with small kids might find this too far. Conveniently located M and S take-away food place (plus a wine store) right outside subway which was great for grabbing things quickly when we were too tired to go back out for dinner. NOTE that the apartment is located between two very busy streets, so there is a significant amount of road noise in the apartment. Definitely book driver Lushi for transport - so easy to be picked up by someone who has keys to the apartment!"
Lorrie Elliott, IL, United States
"We loved our stay at The Walton! The flat was adorable! So comfortable, spacious and well appointed. The neighborhood was charming as well. The Walton was a great home base for our week in London and we look forward to our return trip!"
Karen Stamoulis, CT, United States
"We thoroughly enjoyed our stay at the Russell! It was clean, comfortable and in a great neighborhood. The flat was so close to the tube, groceries, restaurants etc. We were also very impressed with the communication before during and after our stay at the Russell. London Perfect helped us find a driver who was waiting for us at the airport even though our flight was 5 hours late! Ian greeted us upon arrival and was so gracious and helpful! In addition there was a booklet of info in the apartment that was full of helpful tips on local restaurant, tourist information etc. I would definitely recommend The Russell. Enjoy!"
Krista, Minnesota, United States
"My daughter and I stayed at Queensgate and loved this charming apartment! The location is excellent for walking to the museums, Kensington Palace and gardens, Royal Albert Hall, a tube stop and great shopping. Definitely recommend it!"
Anastasia Walsh, Pennsylvania, United States
"Location and description of apartment were exactly as advertised. Comfortable beds in both rooms and a very well equipped kitchen. London Perfect staff and Lushi were wonderful in providing directions and showing us shopping, tube stops, etc. The caveat in the apartment description about the building being loud is a bit of an understatement: while we heard no street noise (this unit is on the backside of the apartment) there is a lot of moving around within the unit and we were woken up a number of times during the night by slamming and/or very squeaky doors. If you are a light sleeper, this apartment is not for you. ut if you can deal with apartment noise and/or have earplugs, it is a great apartment in a perfect location."
David Leblang, Virginia, United States
"We had a wonderful stay at the Salisbury. Our host was waiting for us when we arrived and reviewed what we needed to know about the place. It was comfortable, attractive, and spacious. One of the best aspects was it's proximity to the Gloucester Rd tube stop, which goes to all parts of London. In the 10 days there we only took a taxi once. There are many restaurants and shops nearby, and it is very safe-feeling. There is a beautiful park across the street."
Eric Soderlund, Ohio, United States
"Great spot right in Chelsea/Kensington. Close to tube; great pubs nearby. Clean, convenient & easy"
John Donohue, NH, United States
"What a wonderful apartment! Ideally located equidistant from Sloane sq, Knightsbridge and South Ken stations so with easy access to both Heathrow and Covent garden. A 10 min walk fro Harrods, Harvey Nicholls and Peter Jones for your shopping.the apartment itself (really a 4 Storey house) was beautifully decorated with quirky works of art. Gloriously comfortable beds and luxurious bathrooms (plenty of them). I loved the Walton and I would not hesitate to book it again!"
Sandie Newman, NSW, Australia
"Had an excellent stay! We were met at the apartment and inducted into how everything works etc. The apartment was clean well appointed with all the necessary appliances and more than enough crockery. The security of the building was excellent and had 24hour coverage. I can recommend this apartment without reservation."
Richard Thomas
"Our family stayed at the Austen in January 2015. It was a wonderful experience! The flat is beautiful and exactly what we imagined when we envisioned a London flat. It was beautifully appointed and easily accommodated our family of 5. The location is perfect for quick access to the Tube and major attractions. The neighboorhood had so much to offer with dining, shopping and we were within walking distance to Kenningston Palace. I cannot say enough about the customer service of London Perfect. They left no detail outt!,! We had a greeter to walked us through thr apartment and when we did encounter a problem they worked to quickly resolve. If would highly recommend this company!! Thank you for taking the stress out of planning a trip to London!!"
Heinsohn Family, Saint Charles, United States
"We stayed in Gladstone in December and were very pleased with the apartment. It is an easy walk to the Underground and there are buses that stop even closer, so getting around is quite convenient. And yet the neighborhood feels calm with lots of trees and cute homes. There are very few stairs, just half a level down. The apartment decor and furnishings have a really nice vibe to them - modern, but comfortable. The bed was VERY comfortable. And even though the bedrooms have windows facing a pretty busy road (You can't see the road due to being half a level down.), there wasn't enough street noise to be a problem for sleeping. And I'm typically a very light sleeper. We also really enjoyed the heated floors. We had a couple of raw days weather-wise and it was nice to come "home" and stand on toasty tile while making some tea."
M Jenkins, MA, United States
"Leicester was really a nice surprise. The photo's does not do this apartment justice. It is beautifully decorated and very spacious. What a treat to stay in the well known Notting Hill neighborhood and visit the markets. This apartment is centrally located and it's easy to get around the city from here. Again, the greeters were very professional and only a pleasure to deal with. The bed was extremely comfortable and we even used the equally comfortable sleeping couch while watching movies."
GR, South Africa
"We had the pleasure of staying in this pretty newly renovated Flat over the New Year period for 10 days. The Austin is extremely well appointed with all the luxuries from home. It is a very spacious 2 bed Flat with lots of natural light streaming in. Particularly from the living/dining room side which overlooks the prettiest private park which as a guest of the Austin you are allowed to use. So well located to transport and an easy walk to Kensington Palace and Hyde Park. We didn't want to leave the Austin."
Cath, Issi & Max Leunig, Australia
"We stayed at the London Perfect Russell apartment with our 2 teenagers (16 and 14) over the Christmas holiday, December 2014 and had a great time! From the moment we arrived we were well taken care of by London Perfect who met us at the apartment and explained everything about the place and the area - we had a wonderful stay! The apartment has everything you could possibly want from high speed internet to cooking supplies and utensils if you want them (we cooked a full Christmas dinner!) - also the building felt very safe and secure and very quiet. Everything at the apartment was in top working order and it was nice to have a washer/dryer. The location is PERFECT and began to feel like home after a few days - just minutes from High Street Kensington shops, groceries and restaurants you couldn't ask for a better location. We used the Earl's Court tube stop which was only a 5 minute walk. We would highly recommend the Russell and hope to visit again someday!"
The DuMonts, United States
"Our family of five spent the Christmas holiday in London and we were very pleased with our choice of London Perfect and the Austen apartment. We were comfortable and cozy in this well-maintained and well-appointed flat. We were met at the airport and whisked to the apartment where Sax got us oriented. The location is ideal for shopping, groceries, access to the underground, walks in the park, museums, Royal Albert Hall, and a variety of restaurants. Overall, we had a wonderful experience."
Ted Daeschler, Pennsylvania, United States
"My family and I thoroughly enjoyed our stay at the Walton over Christmas 2014. Our greeter Charlotte was waiting for us when we got to the apartment after our morning arrival in London. She went over the essential information in a prompt and professional manner. We were able to check in early which was a great advantage as it allowed us to start our holiday without delay. The accommodations were extremely comfortable and well appointed. The location was a short distance to the subway, myriad shops and restaurants, a fantastic bakery (that made great lattes and brioches) and the Natural History Museum where my daughters got to ice skate one evening. It was great to unwind at the apartment after a long day of sightseeing and walking. Thank you London Perfect for making our holiday so perfect."
Nancy I, United States
"We could have not been happier in this wonderful 2 bedroom flat. the location was perfect within walking distance of the main tube line and great access to the bus system. We were greeted at the apartment with someone from London Perfect. He was great. Filled us in on everything we needed to know about the apartment and the surrounding area. We only had a slight issue with water pressure (a blown fuse) but one phone call and the problem was recified in only a few hours. The place itself was updated and clean. The beds were super comfortable and the pillows were amazing. There was plenty of room for the 4 of us. The bathrooms were clean and modern and the shower heads produced good water pressure. Loved the property and thanks for all the special attention. IT was an amazing place and location."
Fran Insley, New Jersey, United States
"The Gladstone is a lovely apartment, and was perfect for the three of us. It was bright and spacious and very well fitted out. The area was quiet, pleasant to walk in, and within easy reach of grocery stores and shops. We used the tube and buses for the entire week we were there and and found the location to be perfect. So highly recommended."
Randall Speller, Ontario, Canada
"We had a wonderful time at the Belgravia. It is located in a great part of London with terrific restaurants and plenty to see. All of the sites are close. The apartment itself is spacious and nicely appointed. The decor is not overdone - it feels like being at home. The bathrooms are spacious and the extra toilet and sink in the laundry room were a nice use of space. The master bedroom and bathroom were gorgeous. The kitchen is not huge but has everything you need. The people were friendly too - we met a woman who had lived in the building 52 years who was just delightful and made us feel like we belonged which was special. We only had two issues. First, there was scaffolding on the building because they were fixing the roof. It wasn't really a problem for us and is obviously temporary but there was some noise and you really couldn't leave the windows open. Second, the two other bedrooms are pretty sparse. The beds are comfortable but basic (and short - our son is 6'4" and he didn't fit in the beds in the back). Despite those two issues, we loved the place and would definately go back. London Perfect was also very professional and easy to deal with which matters a lot to us."
Nancy Mitchell, Illinois, United States
"I really enjoyed the appartment (exactly what you see in the pictures): warm bright, sunny, clean, perfectly located, great wifi (very very important when you're travelling with teens!!) very nice area. Well, the appartment is just perfect. We've been very welcomed by the staff, came earlier and left after the official rental hours and it was okay. I really appreciate this flexibility. Great thanks to the team !!! I hope to be able to rent this appartment again."
Yasmina, IDF, France
"Our stay in London was fabulous! The Churchill apartment is located closer to Chelsea than Kensington but in a lovely, residential area. For walkers and runners, you are within a half mile on the Thames which gives you feel for where you are in the city and a nice running path. The apartment is equipped with everything you will need. The kitchen is small but functional and we loved having a washer and dryer. There are two full bedrooms with very comfortable beds. The apartment was clean and really quiet at night. You are only a few tube stops away from Buckingham Palace, Harrods, and many other fabulous sites. The Earl's court tube stop is closest to the apartment and there is a really nice grocery store on the way home. We would absolutely choose this apartment again! Please, make your stay easy and use the driver Lushi. He is wonderful, knowledgable and professional. He picked us up on time at the airport and took us to the apartment and gave us the keys so we were all set. He is well worth the cost!"
Lisa Bennett, IL, United States