London Apartment Guest Reviews
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
Read what guests are saying about London Perfect to learn more about the vacation rentals and acclaimed customer service that makes us a favorite London rental agency.
"We have returned home after a simply wonderful week in London. We loved the Queensgate apartment. What a clever use of space! It was very comfortable for the two of us and we got the hang of the stairs right away. Your restaurant recommendations were great. We loved both Clark's and L'etranger...delicious dinners at both. We'd also like to recommend to you a shop for prepared food....Ottolenghi....on Holland Street right off of Kensington Church Street. I was given one of his cookbooks as a gift and was very excited to learn that he had a store close to the apartment. We brought a delicious dinner in on Tuesday night to have before going to the London Symphony. A fabulous finale to the week! We are already talking about 2013....will it be the Queensgate in London again, or back to the Grenache apartment in Paris? We'll let you know as soon as we know ourselves. P.S. The only thing we couldn't fine in the apartment was a set of demi-tasse cups for the Nespresso machine. We looked everywhere! The washing machine worked great!"
Linda & Ira Goldman
"We had a genuinely wonderful time staying in the Walton. It was perfectly located a nice stroll or short cab ride away from anything we wanted to see. The attention to detail was lovely and everything, including guide books and a map of the local area was exactly where we needed it."
The Van der Horsts, Australia
"My 19 year old daughter and I thoroughly enjoyed staying at the Queen's Gate. We couldn't have stayed in a better location and the apartment was lovely. It had everything we needed and the booklet of information came in very handy. We tried many of the suggested restaurants and enjoyed all of them. We liked being able to walk out the door and walk in any direction to get to many restaurants, shopping and tourist attractions. We didn't make a lot of use of the kitchen but it was nice to have the facilities on the few days that we just wanted to grab a bite to eat between excursions. We highly recommend booking Lushi for your ride from the airport. It was nice to speak with a local upon arrival and he was very courteous and friendly. We hope to stay at the Queen's Gate again during out next visit to London."
Teresa D, Canada
"We were extremely pleased with the flat. The location was outstanding - close to the subway, stores, restaurants, parks and museums. The flat was beautifully decorated, very clean and had everything we needed including loads of information about London and our neighbourhood. Our only suggestion would be to ensure there is enough dish detergent, hand soap and toilet tissue for guests for a one week stay. My husband and I and our 12 year old daughter would definitely rent this flat again and we will most certainly recommend London Perfect to others traveling to London. I wish we had known about your rentals in Paris as the place we rented from another company was not nearly as nice as our Queen's Gate home."
Elaine & Rick J, Canada
"We enjoyed the Queens Gate apartment very much. It had everything we needed and was delightfully decorated. The stairs were a bit tricky, but other than that, it was great. Close to the tube and lots of places were within walking distance. Madelyn sent us tons of helpful information and we were able to use our iPad with the WiFi access. Loved it!"
Chris & Julie Cross, USA
"This is a lovely flat in a fantastic location. Two tube stops within extremely easy walking distance (5 min)and black cabs pass frequently. The loft is exactly as depicted on the website - clean, compact, and perfect for a vacation stay. The linens are great (towels are John Lewis), and even shampoo, conditioner, and a hair dryer are supplied! Security is also good. I will definitely stay here again, and will recommend it to friends. I will also recommend Lushi's car service for transport to and from Heathrow - how wonderful to be picked up at the door and not have to haul bags on a train!"
Kris, Nebraska, United States
"We cannot recommend the Queen's Gate Studio Loft enough. Beautiful furnishings in London's best neighborhood. Just across the street from the Natural History Museum and a few blocks from Kensington Gardens. We will definitely stay here when we return to London. Loved the kitchen and bath, free wifi, comfy bed, great customer service. We felt like real Londoners staying here!"
Gabe and Jenny Resendez, Florida, United States
"The apartment was lovely and in a great location."
Judith, Canada
"Although small, this immaculately clean and well-appointed apartment never felt cramped. Sleek, modern furniture and fixtures combine well with elegant ceiling and wall paintings in keeping with the building's refined history. Excellent neighborhood always felt safe. Book containing instructions for appliances, suggestions for shopping in the area, and guidance on transportation most helpful. Welcome gift of wine quite nice, as was Madelyn's warm greeting on arrival. We would stay again!"
Dr. and Mrs. Keenan, USA
"Location: Excellent. Across from Natural History Museum and near V&A museum. Short walk to Harrods. Two tube stops nearby. Unlimited shops in neighborhood, from Boots to Waitrose. Lots of good restaurants close at hand. Apartment: exactly as pictured. Beautiful decor from paintings to "frescoes". First floor, street level, (not below). Bedroom: cozy, luxurious sheets and gorgeous duvet cover, very good reading lights. Kitchen: full range, oven, microwave, refrig, washing machine. Granite counter, sleek cabinets, 2 coffeepots (the espresso one was amazingly good..and we had just come from a few weeks in Rome so we knew what a good cup of espresso tasted like). Bathroom: spacious, well lit, plenty of counterspace and drawers, good water pressure. Entertainment: T.V. with multiple channels. Tons of London guide books and some great novels/mysteries. Information folder on how everything worked in the apartment and clear instructions for everything from trash disposal to where exactly to get more coffee pods for that great little espresson machine. Note: recommended driver also very nice, helpful and prompt. We can't wait to try one of the Paris Perfect apartments for our next big adventure!"
Debra and Jerry Jacobs, CA, United States
"Loved, loved, loved Queen's Gate!! I was there by myself and felt soooo comfortable. Very nicely appointed kitchen. Lovely big bathroom. Super comfy bed with lovely linens. Yes, it's a studio but the loft bedroom gives it more a one bedroom feel. Lots of tour books and resources on the bookshelf. Free wifi. Unbelievable neighborhood, just down from Kensington Gardens, about 10 minutes walk from Gloucester tube station (which is also on the Picadilly line with access to Heathrow). When I was planning this trip I looked at the rates I paid for the last couple of hotels I stayed at in London. Queen's Gate was no more expensive for so much more!! My dealings with Philippe and Madelyn were very professional and all was as advertised. These are people who obviously care about their business and their guests. I would jump at the chance to stay there again!!"
Melissa, California, United States
"The Queensgate apartment was excellent - very compact but ideal for two people. It was very well equipped but not at all fussy and had everything we needed. The location was great, we were really happy with it, especially being able to drop into the V&A museum whenever we had an hour to spare."
Rosemary Cantwell, Australia
"Great apartment! Fabulous location! Everything was brilliant! Thanks for your hospitality (smiley face!)."
Steve B, OR, United States
"We loved the apartment. We especially loved the convenience to the tube stop (Gloucester Rd), three fantastic museums (V&A, Science Museum and Natural History) and the local restaurants and grocery stores."
Silu Narvekar, USA
"My husband and I stayed in the Queen's Gate Studio apartment from May 30 to June 6, 2010. Getting there from Heathrow was very convenient and travelling around London on the tube was easy from the apartment. We found South Kensington to be a charming area and walked the area without worrying about security. The apartment itself had everything we needed and we would certainly stay there again and would recommend it to our friends."
Arlene Fitzgerald, Ontario, Canada
"This is a tiny but charming studio/loft in a great location. It is elegantly furnished and comfy; way better than a hotel room, but not spacious. We really enjoyed our stay there."
Vicky Rideout, California, USA
"We stayed for a week at the Queens Gate apartment. It was exactly as depicted on the website, absolutely gorgeous and a wonderful location."
Steve & Chris Penglase, Australia
"My mother (75), Aunt (80) and I (49) had a terrific one week stay at the Queensgate Apartment in February 2010. The location was ideal - so close to beautiful Kensington Gardens, the V&A Museum, the Gloucester tube station, the Kensington High Street. We got to know the neighbourhood and felt 100% safe the entire time. We used Lushi's drivers on three occasions and were very impressed with Lushi and his staff. Very professional and knowledgeable. Tillie showed us into the apartment upon our arrival from King's Cross Station and walked me to the local deli to get provisions for our first night and morning. The little touches like the grocery cart, big umbrella, and great selection of guide books and DVDs are what sets this apartment apart. It truly felt like our home from the moment we arrived. It's a small flat but space is used very well and we had lots of room to hang and store our clothes and the three of us never felt crowded. The kitchen and bathroom have all the "mod cons" and the Victorian paintings on the ceiling are truly beautiful. Thank you for a wonderful experience in a magic city. I'd be pleased to recommend the Queensgate to anyone who wished to speak with me about my experience."
Joy Bauer, Canada
"We took our granddaughter to London for her 16th birthday, at her request. The Queen's Gate flat was perfect for us. It was small but beautifully fitted and we had everything we could need. I loved being able to wash clothes! The location was great and restaurants, shopping and tube were handy. I really appreciated that the flat was so clean and everything fit together like on a ship. Lovely appliances and attractive furnishings. The stairs were tricky but we finally got the rhythm of them! Loved the whole trip and our grand-daughter Mikaela had the trip of a lifetime!"
Jimmie, Ralph and Mikaela
"Hello Madelyn, we miss London! Thanks for the use of your charming Queensgate flat. From start to finish a memorable New Year's holiday in London. Great location, cozy flat and easy to get around. We will be back! Cheers!"
Karen & Ed Hasler
"This letter is about 1 year exactly since our return from London and Queensgate! We have been caring for, moving and selling the home of my father since our trip and I have just never gotten to this post. I guess the fact that I still want to post this is testament to the absolutely wonderful trip that we had! Queensgate was perfect for our family of three even though two of the three of us are over 6 feet tall! We gave the loft to our college son and slept wonderfully on the most comfortable twin to king sized sofa bed that we have ever slept on. We immediately tried to buy one for our guest room after returning home! The location is perfect and we rode the tube everywhere, and even the train to Portsmouth for a great day by the water. We loved the darling flat and had fun shopping, cooking and enjoying the beautiful surroundings! This was our first trip to London and we cannot wait to return! Madelyn and Philippe were the most gracious hosts and every piece of advice was helpful. Lushi met us at the airport and made the jet lag easier by taking us directly to our apartment and dropped us back at the airport all too quickly it seemed. After talking to veteran London goers we realized that we saw more than many of them have seen in several trips but it was easily accomplished at this central location. The pictures can't do this smartly utilized space justice and the pictures are beautiful. I would not be able to come up with even one small complaint...don't delay and book your trip to London; we are anxiously awaiting the time that we can do another trip and there is no question who we will book with!"
Bob, Bonnie & Jeffrey Bohme